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How can we help?

Quick answers, setup guides, and direct support—everything you need to get value fast.

Need assistance?

For support, email us at support@onpointiq.com. We typically respond within one business day.

Frequently Asked Questions

Do you support multiple AI engines on all plans? ⌄

Free uses a single AI engine. Paid plans use multiple AI engines—We route each question to the best one for accuracy, speed, and cost.

Is my data private? ⌄

Yes. Your data stays in your systems. We query your sources securely and do not train public models on your data.

How fast can I get value? ⌄

Most teams connect their first system and ask meaningful questions in under 10 minutes.

Need more help?

Check out our support document libray.