OnpointIQ Logo

How can we help?

Quick answers, setup guides, and direct support—everything you need to get value fast.

Need assistance?

For support, email us at support@onpointiq.com. We typically respond within one business day.

Frequently Asked Questions

Do you support multiple AI engines on all plans?

Free uses a single AI engine. Paid plans use multiple AI engines—We route each question to the best one for accuracy, speed, and cost.

Is my data private?

Yes. Your data stays in your systems. We query your sources securely and do not train public models on your data.

How fast can I get value?

Most teams connect their first system and ask meaningful questions in under 10 minutes.

Need more help?

Check out our support document libray.